Web Site Hosting Reviews

Overview

This is a company operating from Dubai. The most deveoped hosting company in Asia.
The HostMatix.com offers 6 shared hosting solution with similar features and difference only in size. The Basic plan costs nearly $6.6/month if you pay for year in advance (that's $79/year). If you choose to pay monthly instead, the price is $6.95. With this plan you can host 2 domain names (if you want to host more, you should pay $5/mo for each domain extra). All packages include a lot of feature such us unlimited E-mail accounts, FrontPage 2002, Cpanel control panel, Web based e-mail, password protected folders ,SSL and more. The Multimedia Support is also available.

Features

Easy CGI's three tiers of shared Web hosting solutions make the Company's services suitable for a wide range of individuals and companies looking to host websites ranging from simple to complex. The result is superior flexibility and increased self-reliance over all account features.
Each plan includes Shared SSL, Password protected directories, MsAccess Database support. Most scripting languages are supported.
The Easy CGI's Basic Plan for $9.95/month is the perfect solution for small to medium Web Sites that require moderate web space and basic database connectivity. A perfect plan for most Web Sites. It includes 50 POP3 email accounts, 10 FTPs, 5 data sources, password protected directories and other features. However if you need ColdFusion, Frontpage extension or MySQL database you should choose Intermediate or Advanced hosting plan.

Customer Support

Email and help desk response are not that fast. We sent a few emails to sales@hostmatix.com and got no answer. Then we submitted a few support tickets via the help desk. It took an average of 1-2 days to get a response.

However they are doing a great job of preparing a lot of technical FAQ (frequently asked questions) in their web site. You can find a lot of solutions to your common problems and also a lot of tips and tricks, such as how to setup an addon domain, how to upload web contents via FTP, how to publish the site with front page and much more.

Free Tutorials
HostMatix has prepared over 20 tutorials for their customers. You can find flash videos on common tasks and various software configurations. The tutorials have been divided into 2 categories - Cpanel - Vertex Theme and Web.Host Manager - Default Theme.
Cpanel Tutorial show you how to configure your e-mail software, to create MySQL database and manage it in PHPMyAdmin, how to install FrontPage extension and more.
Web Host Manager tutorials (for resellers only) will help with managing resellers' hosting packages, monitoring server, setting up a Remote Access Key and much more.

Refund Policy

HostMatix.com offers a 99.9% Uptime Guarantee. That means your Web site is guaranteed operational 99.9% of the time in any calendar month, or your money back for that month. HostMatix.com will refund the customer's monthly fee in the event of Service Outages due to the failure of our Local Area Network or a Web hosting server. For purposes of this guarantee, only downtime l asting at least 10 consecutive minutes is considered a service outage.
They stand behind their network's 99.9% reliability with the most aggressive refund policy in the industry. While our competition offers only 7-20% discounts for downtime, HostMatix refunds up to 100%.

Data Centers

The HostMatix.com Network consists of multiple data centers and many Gigabits of fiber optic connectivity. By strategically locating their web servers through out the world, they are able to ensure more redundant high-speed web hosting. Their data centers are located in Fort Lauderdale (Florida, USA), Skranton (Pennsylvania, USA), San. Antonio (Texas, USA) and other places.

Conclusion

As we discussed earlier, there is no phone support available. Beyond this, there are really very nice packages. There is a lot of useful information in their Terms of Service (TOS). Take a glance to learn more about HostMatix. If you are serious about hosting with them you should probably read through it at least once. It is always a good practice to read through the TOS of any web host if you plan to sign up with them. Also, try to go through other reviews of the tTop-10 Web-site hosts so that you can do a thorough job of comparing them.