Web Site Hosting Reviews

Overview

Onsmart is rapid developing New-Yourk based web site hosting company founded by group of web-developers some years ago. Now Onsmart is one of companies which provide great customer service to get your business online. From hosting, storing, promoting, and maintaining a major eBusiness site, OnSmart Network offers a comprehensive array of services to meet every need. Whether you're new to the web, or a discriminating pro, you'll find that OnSmart Network makes hosting an effortless experience.

Onsmart Linux Plan

Onsmart.net offers a single shared hosting plan so you don't have much in terms of option, but its features more then make up for it. 1000 MB storage space with 50 of GB data transfer comes for an annual cost of $7.50, which is definitely attractive. Onsmart.net offers monthly, quarterly and semi-annually price structures too, but we would strongly recommend the annual package as there are no set up fees unlike the other options, where $25 is charged.
Cpanel Control Panel is pretty easy and does put complete control is hands of the user, connections ensuring faster access to your website.
Onsmart Linux Plan is easy flexible: if you site will need more diskspace, bandwidth or some additional features it'll be quickly upgrade for some exstra fee.
Onsmart also offers Windows plans with similar features, but they are around $2 more expensive than the Unix plans discussed here.

Customer Support

Email support is quite fast. We send them a few letters with multiple questions about different aspects of their service and everytime got irrefragable useful reply within 10-15 minutes. Useful replies mean they will give you the exact answer you need. Email support is available twenty-four hours a day, seven days a week.

Support Ticket - This is the most important way to get support. You just create a support ticket and they will get back to you regarding your issue. All you need is a working email address. Support tickets are tracked, so they can easily be followed up. Although sending your email directly to suport@onsmart.com will also create a ticket automatically, it is recommended that you use the ticket submission form so you'll be reminded to include some basic information, i.e. your domain name and the category of your issue.

Live Chat Support - Live chat is effective because you get an immediate response from one of their support staff. It is available 24/7.

Toll-Free Support - If you prefer to concider all your account with Onsmart by phone, just call (866) 662-4487 or (888) 201-7178. Toll free number is available 7/24.

Data Centers

They have two data centers located in Dallas, TX and New York, NY. Both are designed for maximum reliability with generators that can independently sustain server operations for weeks if electricity fails. Each facility offers HVAC, fire suppression, network connectivity, and high security.
Onsmart route traffic across huge Internet backbones instead of narrow meet points. It enables the traffic from their network to bypass typical bottlenecks and assist high-speed browsing. They have created fast access points using high-bandwidth backbones through mutual peering plans.
They currently connect to six different IP carriers, namely AT&T, Sprint, UUNet, Level (3), Global Crossing and Verio.
Daily and weekly incremental data backups are taken so risk of data loss is low. Uninterruptible power supply with UPS backup also makes downtime a negligible issue with Onsmart.net

Data Center

Many hosting companies outsource their technology needs or keep their servers in a remote location. Easy CGI maintains own Data Center located in the same facility as their corporate headquarters.
In July 2004 Easy Cgi stuff are moving their Data Center and office space to a much improved facility that will greatly expand their ability to grow and provide new services/features to their customers. The destination is Blue Hill Plaza in Pearl River, NY, about 15 minutes from their current location in Nyack, NY. The new facility boasts a 15,000 sq. foot Data Center, 500KW generator, 125KVa UPS and over 60 tons of A/C.

Conclusion

Onsmart.net offers satisfactory hosting package and backs it up with a terrific customer service. If you're looking for a no frills affordable hosting option then Onsmart.net is worth a try.